Delete your Naryu account or your data

Naryu, operated by Murat Can Umit. Last updated 11 November 2026.

You can erase your Naryu account and everything in it at any time, from inside the app. You can also delete individual pieces of your data without closing your account. If you no longer have the app, write to us and we will do it for you.

From inside the app

In You, open Settings.
Tap Privacy and data.
Tap Delete my account.
Confirm on the screen that asks Delete your account? by tapping Delete.

If you signed in within the last fifteen minutes, the erasure runs straight away. Otherwise nothing is deleted yet and we email you a confirmation link instead, which finishes it when you open it on the phone. The link works once and only for a short while. Either way, once it runs it cannot be undone.

The step exists because this is the one action in Naryu that cannot be taken back, and a phone someone else has picked up should not be able to take it.

Before you delete, you may want your data. The same screen has Download my data, which gives you a readable copy of everything Naryu holds for you. Once the account is gone we cannot produce it.

If you have already removed the app

Write to support@naryu.ai from the email address you signed in with, and ask us to delete your account. Sending it from that address is how we know the request is yours. We will confirm when it is done.

Deleting only some of your data

You do not have to close your account to remove something you would rather we did not hold. Each of these works on its own:

A journal entry. In Rituals, open Journal, open the entry, tap Delete, and confirm on Delete this entry? The entry and the mood recorded with it are erased permanently.
A friendship. In Bonds, open Friends, choose the person, tap Remove friend, and confirm on Remove this friend? The connection ends for both of you, so it also leaves their list.
A saved comparison. In Bonds, tap Remove on a reading you saved, and confirm on Remove this from your list? It leaves your list.
Your birth details, your name, or anything else in your profile. In Settings, open Birth details, change what you want on Your details, and tap Save changes. Your charts and readings are regenerated from the new values, and the old ones do not survive.

If what you want removed is not in that list, write to support@naryu.ai from the address you signed in with and tell us what it is.

What deleting your account erases

Everything below is erased permanently:

Your profile: your name, your email address, and your birth date, time and place
Your charts and every reading generated for you
Your journal entries and the moods you recorded
Any feedback you sent us
Your daily content
Your friendships, removed from both sides, so the other person's list no longer shows you
Your invite code and your referral records
Your subscription record on our side

What is not deleted, and why

Four records survive, and none of them names you. Each is keyed by a one-way cryptographic hash, holds a single fact, and expires on its own. None can be read back into a person, an email address or a name.

That your email address already claimed its one-time welcome gift. Naryu gives each new reader that gift once. Without this record, the same address could delete and sign back in to claim it again, without limit. It lasts a year.
When a subscription re-check was last requested. It exists only to space out repeats, and expires within hours.
When a data export was last produced. The same, and it expires the same way.
A sign-in rate counter, kept so a sign-in page cannot be hammered. It expires on its own too.

Two logs outlive the account. Our function log keeps a hashed reference for fourteen days. Our request log keeps the network address a request came from for ninety days, so we can look into abuse and outages. Both record that requests happened, not who you are: no name, no email address, no birth details, no journal and no readings. Both are deleted automatically.

Your purchase history is held by Apple and Google, not by us, under their own terms. Deleting your Naryu account does not cancel an active subscription. Cancel it in the App Store or in Google Play, or it will keep renewing.

Questions

Write to support@naryu.ai. The full picture of what we collect and why is in the privacy policy.